Privacy Policy

1. Information We Collect

When you place an order or interact with our website, we may collect:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information
  • Device, browser and website usage information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Confirm and communicate about your orders
  • Provide customer support
  • Improve our products and website
  • Send promotional or marketing communications where permitted
  • Prevent fraud and maintain website security

3. Payment Information

Payments may be processed through third-party payment service providers. Soleed Skin Science does not store your complete debit/credit card or banking credentials on our website.

4. Sharing of Information

We may share necessary information with trusted service providers such as:

  • Payment processors
  • Shipping and delivery partners
  • Shopify and technology/service providers
  • Marketing or analytics providers, where applicable

We only share information that is reasonably necessary to provide our services or comply with applicable law.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage and support relevant marketing. Shopify provides customer-privacy and cookie-management settings that merchants can configure.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable law, you may request access to, correction of, or deletion of your personal information, subject to legal requirements and limitations.

8. Third-Party Services

Our website may use third-party services and integrations, including Shopify, payment gateways, shipping providers, analytics tools and other service providers. Their handling of information may be governed by their own privacy policies.

9. Children's Privacy

Our website is intended for general consumers and is not knowingly directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date.

11. Contact Us

Soleed Skin Science
Address: Dabholi Road, Surat – 395004, Gujarat, India
Website: www.soleed.in
Phone: [+91 93137 49390]